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Customer Enrollment Coordinator

2 months ago

Pleasant Hill, California, United States Eagle Peak Solutions, Inc. Full time

Eagle Peak Solutions, Inc. is seeking dedicated individuals ready to embark on a rewarding career path. If you value a workplace that prioritizes growth, creativity, enthusiasm, and a commitment to both people and infrastructure, this could be the perfect opportunity for you.

Key Responsibilities of the Enrollment Specialist:

  • Ensure the accuracy of sensitive customer data and assess potential clients for enrollment advantages.
  • Regularly update and maintain customer records with precision and timeliness.
  • Exhibit strong attention to detail and actively engage with customer inquiries to identify optimal solutions.
  • Interact directly with clients in a friendly, positive, and professional manner at all times.
  • Facilitate events and collaborate with team members to achieve daily and weekly sales objectives.
  • Work alongside Enrollment Specialists, Sales Managers, and Marketing teams to devise innovative strategies for educating community members about our program's benefits.
  • Stay informed about new offerings, services, and advantages available to prospective members.

Qualifications:

  • High School diploma or equivalent is required.
  • 0-2 years of experience in roles such as Enrollment Specialist, Customer Service Representative, Sales Associate, or related fields.
  • A genuine passion for community engagement and making a positive impact.
  • Ability to work collaboratively within a team while also demonstrating independent problem-solving skills.
  • A strong desire to advance one's career and contribute meaningfully.

Benefits for Our Enrollment Specialists:

  • Engaging team-building activities.
  • Company-sponsored outings and festive celebrations.
  • Paid holidays.
  • Performance bonuses and incentives.
  • Opportunities for community service and giving back.