Shift Operations Manager
2 days ago
At Papa John's Pizza, we're looking for a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for supervising shifts and work areas to ensure high-quality products and exceptional customer service are delivered.
Key Responsibilities:- Adhere to guidelines, techniques, and expectations for each work station, including dough management, accuracy, and proper portioning.
- Perform assigned work station duties, follow all product preparation procedures, and maintain established product holding times.
- Commit to meeting customer needs and expectations, minimize customer complaints, and respond appropriately to customer needs.
- Exemplify and exhibit the Core Values, maintain a positive attitude, work well with others, and be flexible and adaptable to change.
- Ensure adequate shift coverage for the restaurant, provide immediate feedback, and correct problems when identified.
- Maintain product quality, customer service, and performance responsibilities within acceptable standards.
- ServSafe/Local or State Food Service Certification preferred
- Cash management, planning and organization, effective communication skills
As a Shift Leader at Papa John's Pizza, you will have the opportunity to work in a fast-paced environment, develop your leadership skills, and contribute to the success of our team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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