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Senior Video Conferencing Systems Engineer

2 months ago

Albuquerque, New Mexico, United States General Dynamics Information Technology Full time
Job Summary

We are seeking a highly skilled Senior Video Conferencing Systems Engineer to join our team at General Dynamics Information Technology. As a key member of our team, you will be responsible for designing, developing, and implementing Unified Communications and Video Conferencing systems for our clients.

Key Responsibilities
  • Design and develop Unified Communications and Video Conferencing systems
  • Configure and maintain Voice and Video Conferencing Systems
  • Lead delivery efforts at customer locations
  • Assess vulnerabilities and maintain security compliance of Voice and Video Conferencing Systems
  • Provide support for customer scheduled and unplanned outages
  • Provide guidance and work leadership to less-experienced VC/UC personnel
  • Serve as the point of escalation support for Tier 1 and Tier 2 technicians
  • Plan and configure systems for user environments
  • Support the acquisition of hardware and software as well as subcontractor services
  • Maintain current knowledge of relevant technology
  • Participate in special projects as required
  • Meet with various customers to determine strategic video and collaboration needs
  • Maintain proper documentation of systems configurations
  • Review reports and logs for problems and identify appropriate solutions
Requirements
  • 10+ years of related experience in network analysis and design
  • Extensive experience with AV VTC equipment and certified programmer for all services involving changing or reprogramming any source code for control equipment
  • Advanced knowledge in Cisco Unified Communications Systems, QoS, Cisco Unity Connection, VCS, Streaming Video, Cisco Video devices, Crestron and Codex VTC units, Microsoft Teams, and other Collaboration tools
  • Video teleconferencing certification
  • Strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Teams
  • Managed virtualized applications or have knowledge of how to manage virtualized applications
What We Offer
  • Competitive salary range: $148,750 - $201,250
  • 401K with company match
  • Diverse, highly collaborative teams
  • Challenging work that makes a real impact on the world around you
  • Internal mobility team dedicated to helping you own your career