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Game Host

2 months ago

Comstock Park, Michigan, United States BattleGR Full time
Job Description

Overview

BattleGR is seeking a highly energetic and customer-focused individual to join our team as a Game Host. As a Game Host, you will be responsible for creating an unforgettable experience for our guests through strategic team-on-team games and activities.

Key Responsibilities

  • Game Preparation
    • Set up the game environment to ensure a seamless experience for our guests.
  • Game Execution
    • Oversee the logistics of the game, ensuring that all aspects run smoothly.
    • Manage group dynamics, fostering a positive and engaging atmosphere.
  • Customer Support
    • Provide exceptional customer service, addressing any questions or concerns guests may have.
  • Debriefing and Evaluation
    • Lead a discussion after the game, gathering feedback and insights from our guests.
  • Operational Support
    • Assist with managing customer experience, including checking in guests, processing payments, and making reservations.
    • Contribute to maintaining the game environment, including cleaning, painting, and performing minor repairs.
  • Conflict Resolution
    • Identify and address any conflicts that may arise during the game, working to find a resolution that satisfies all parties.

Requirements

  • Personality
    • Outgoing and friendly, with a strong customer service orientation.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to multitask and adapt to changing situations.
    • Professional and courteous demeanor.

About BattleGR

BattleGR is a premier family-friendly events and entertainment experience, providing mission-based challenges that bring people together. We offer a unique and engaging experience through strategic team-on-team games, and our Games-on-Wheels division brings the fun to our customers' sites of choice. We are committed to hiring elite individuals who share our passion for entertainment and customer satisfaction.