Family Advocate

4 days ago

Tupper Lake, New York, United States Joint Council For Economic Opportunity Full time
Job Summary

The Family Advocate will work with clients and families to provide resources and referrals, making home visits and assisting with problem-solving skills. This is a full-time, non-exempt position located on-site. The hourly range of pay is not specified.

Benefits
  • Medical
  • Dental
  • Vision
  • Generous Paid Time Off
  • Qualifying Employer for Public Service Loan Forgiveness
  • Tuition Assistance
  • Employee Assistance Program
  • Employer Paid Life Insurance
  • 401K Retirement Plan (Eligible after One Year of Employment)
  • North Country Chamber of Commerce Discounts

Essential Duties and Responsibilities
  • Carries out goals, policies, and activities designed to implement community and family engagement and performance standards.
  • Assists with preparation and distribution of recruiting information and material.
  • Recruits low-income children and children with disabilities through door-to-door visits.
  • Maintains a full child enrollment through ongoing recruiting.
  • Notifies the office of upcoming moves or changes in enrollment.
  • Maintains a waiting list at the center established by the Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Specialist.
  • Conducts home visits as scheduled and on an as-needed basis.
  • Informs families of the need for a child's physical, immunizations, medical reports, etc., at the direction of the Family and Community Services Coordinator.
  • Participates in all center team meetings.
  • Assists team members in maintaining resource files and shares information in the form of monthly newsletters to parents as approved by the Family and Community Services Coordinator.
  • Develops and maintains a calendar of events for parents and staff.
  • Participates in self-assessment validation processes as approved by the Family and Community Services Coordinator.
  • Participates in case conferences as required.
  • At the direction of the Family and Community Services Coordinator, assists parents in the election of Policy Council representatives and the formation of parent groups.
  • Refers families to all needed resources and community services and advocates on their behalf.
  • Transports parents to Head Start activities on an as-needed basis.
  • Helps parent volunteers understand Head Start procedures and regulations.
  • Maintains all required records and documentation in locked files.
  • Inputs family contacts, Family Partnership Agreement, referrals, goal progress, etc., into CAPTAIN at least weekly.
  • Assists classroom staff with ensuring the appropriate documentation of Non-Federal Share for all volunteers and donations to the classroom.
  • Acts as a liaison between families and center teams and outside agency referrals, as directed by the Family and Community Services Coordinator.
  • Reports any instances of child abuse/neglect and provides required follow-up.
  • Attends all meetings and in-services as required.
  • Submits reports in a timely manner.
  • Maintains a complete inventory for parent supplies, equipment, and library resources.
  • Attends all other required training.
  • Complies with all health and safety regulations.
  • Performs all duties in a manner consistent with the mission and goals of Joint Council for Economic Opportunity, Inc.

Education and/or Experience

At a minimum, a credential or certification in social work, human services, family services, counseling, or a related field within eighteen months of hire, or equivalent coursework (12 credit hours in the above-mentioned fields) as part of an associate's or bachelor's degree. Experience in the field is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at or via email

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