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Care Coordinator

2 months ago

Reynoldsburg, Ohio, United States Public Partnerships | PPL Full time
About the Role

Public Partnerships | PPL is seeking a highly motivated and results-driven Support Broker to join our team. As a Support Broker, you will play a critical role in supporting individuals with disabilities or chronic illnesses and aging adults to remain in their homes and communities.

Key Responsibilities
  • Provide information and education to Medicaid members who participate in self-direction programs, as well as their authorized representatives.
  • Evaluate the participant's home environment, noting and attempting to resolve any safety concerns through our mandated escalations process.
  • Work with participants to develop and implement personalized care plans that meet their unique needs and goals.
  • Collaborate with healthcare professionals, family members, and other stakeholders to ensure seamless care coordination.
  • Manage a caseload of participants, prioritizing tasks and ensuring timely completion of in-home visits and other responsibilities.
Requirements
  • Bachelor's degree in social work, case management, or a related field.
  • At least one year of experience working with vulnerable populations in their homes.
  • Strong working knowledge of Microsoft Office products, including Outlook.
  • Familiarity with CRM tools and electronic medical records.
  • Valid driver's license and satisfactory driving record.
  • Reliable automobile and secure, robust, and reliable wireless service.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.