Tire and Automotive Sales Representative

7 days ago


Kissimmee, United States Tire Choice Auto Service Centers Full time
About Us

Tire Choice Auto Service Centers is one of the leading providers of automotive services in the United States, operating approximately five million vehicles annually. Our team is dedicated to delivering exceptional customer experiences, and we're committed to helping our teammates grow their careers through coursework, leadership development, and open opportunities.

Job Description:
This full-time or part-time Guest Care Sales Specialist role involves providing a superior customer experience, assisting in driving sales of automotive repair services and tires, and contributing to the growth of the business through strong sales presentations and product knowledge. The successful candidate will be responsible for answering phone calls, inviting guests into the store, and making them feel welcome during their visit.

Responsibilities:
- Successfully complete Monro's training program to enable Guest Care Specialists to execute the selling process
- First point of contact for guests, engaging them, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process
- Under the direction of management, assist in various aspects of guest care, work order completion, and register assistance
- Secondary key carrier responsible for basic and detailed opening and closing responsibilities
- Follow all policies and procedures related to cash, credit, check, refund, and return policies

Qualifications:
- High school diploma or equivalent required
- Current valid driver's license and satisfactory Motor Vehicle Report (MVR)
- One year of sales experience needed
- Strong verbal communication skills, able to accurately write sales work orders and explain services to guests
- Ability to work Days, Evenings, Weekends, Holidays

Work Environment & Physical Requirements:
This job operates in an automotive shop environment, exposing employees to moderate noise levels, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance, stand and walk for long periods, reach overhead and below the knees, climb ladders, and communicate effectively.

Compensation:
The estimated salary for this position is $16.00 to $18.00 per hour based on experience, with benefits including paid vacation and holidays, 401k eligibility, direct deposit, employee discounts, healthcare, vision, and dental insurance for full-time teammates, and career advancement opportunities.

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