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Coffee Specialist | Soho Manhattan

2 months ago


New York, New York, United States Blank Street Full time
About Blank Street

At Blank Street, we are dedicated to making exceptional coffee a daily ritual. With locations across various cities, we are pioneering a brand that provides high-quality coffee at accessible prices. Our journey began with a mission to transform the specialty coffee landscape, focusing on small-format shops and a curated menu paired with advanced technology to enhance the coffee experience. We collaborate with outstanding local vendors and pride ourselves on having some of the finest baristas in the industry. If you have a passion for coffee and customer service, we invite you to explore this opportunity.
What's Brewing...

Blank Street is excited to introduce The Green Room, our inaugural concept store located in Soho, New York City. This innovative space will serve as a hub for product development and brand expression. The Green Room embodies the essence of Blank Street: a daily destination that enriches the lives of our customers through exceptional coffee and warm hospitality. This location features two unique elements:
  1. Exclusive Menu: An ever-changing selection of beverages that are unique to this store, showcasing creativity and innovation.
  2. The Window: A secondary point of sale designed to highlight rotating brand concepts.
Our baristas must excel in both independent and collaborative work environments. The ideal candidate is a personable individual who takes pride in delivering outstanding service experiences. You are customer-focused and committed to serving a thoughtfully curated menu with enthusiasm and accuracy, ensuring that every customer receives exactly what they desire, every day.
Our Values
  • Attention to Detail: We prioritize meticulousness in all our endeavors, always considering the small elements that create meaningful moments.
  • Team Collaboration: We value individuals who excel as team players rather than as solo stars.
  • Warm Hospitality: We seek individuals who treat others as they would treat guests in their own homes, emphasizing presentation, hospitality, and enjoyment even in high-pressure situations.
Who You Are:
  • A friendly and enthusiastic team player with a commitment to exceptional customer service; you are always eager to brighten your customers' day.
  • A dependable employee capable of managing time and priorities effectively, especially during busy periods requiring urgency.
  • Passionate about crafting delicious coffee and café beverages.
  • A strong independent problem solver with proven multitasking and communication abilities.
  • Curious, adaptable, and always open to learning.
  • Comfortable working both independently and as part of a team.
  • Proficient in cash handling and maintaining store safety.
  • Willing to work in Soho, New York City.
What You'll Own:
  • Provide our customers with consistent, welcoming, and engaging service, turning every visitor into a regular.
  • Engage with a world-class coffee program utilizing top-tier equipment to prepare the finest beverages.
  • Complete all necessary training to ensure proper food and beverage handling, preserving freshness and quality.
  • Implement systems to minimize product waste, adjusting inventory levels as needed based on business fluctuations.
  • Adhere to NYC Department of Health and Mental Hygiene (DOH) standards at all times.
  • Maintain comprehensive knowledge of all product, service, and brand training materials.
  • Participate in initiatives with Operations and Marketing teams to boost foot traffic, attract new customers, increase daily sales, and foster a loyal neighborhood clientele.
Requirements:
  • Experience in customer service or hospitality.
  • Must be 18 years or older.
  • Able to lift 25+ lbs and stand for extended periods.
  • Availability that meets the needs of our cafes, including:
    • Part Time: 15-25 hours per week, with a minimum of 3 days of availability, including 2 peak days (Friday, Saturday, Sunday).
    • Full Time: 30-40 hours per week, with a minimum of 4-5 days of availability, including 2 peak days (Friday, Saturday, Sunday).
    • Weekend and holiday availability preferred.
  • Authorized to work in the U.S. upon acceptance of a job offer and completion of the Form I-9 with acceptable documents.
Perks:
  • Starting pay of $16.50-$17.50 per hour plus tips.
  • Barista accreditation and training program.
  • Paid sick time.
  • Opportunities for advancement within our growing company.
Application & Interview Process:
  • Application Review.
  • In-Person Interview with Hiring Manager.
  • Job Offer.