Refugee Support Services Case Manager

2 days ago

Green Bay, Wisconsin, United States Forward Service Full time
Job Title: Refugee Support Services Case Manager

Forward Service Corporation is seeking a dedicated individual to serve as our Refugee Support Services (RSS) Case Manager. In this role, you'll play a pivotal part in our mission to empower refugee communities through job placement and career advancement.

Key Responsibilities:

  • Travel throughout the Green Bay area to meet with potential employers, partners, and participants.
  • Advocate for refugees while marketing their talent to employers and provide comprehensive job development services.
  • Conduct Job Seeker interviews and match individuals with suitable job opportunities.
  • Assist employed participants in securing job upgrades to increase household income.
  • Develop employability plans, offer resources, and foster job readiness.
  • Collaborate with colleagues and community partners to ensure holistic support.
  • Conduct outreach to local refugees to ensure consistent caseload.
  • Ensure program compliance through accurate documentation and reporting.

Qualifications:

  • Associate degree and two or more years of relevant work experience, or equivalent combination of education and experience.
  • Maintain active driver's license and insurability.
  • Demonstrated experience with creative problem-solving and thinking outside the box.
  • Ability to learn and assist refugees in job search, development, and job placement.
  • Possess the skillset to build and maintain strong relationships with employers, partners, and participants.
  • Strong communication skills and organizational abilities.
  • Knowledge of community resources and employment networks.
  • Ability to maintain and keep calendar up to date and organized.
  • Background with successfully using Office 365 and other technical software.

Why Work with Us?

  • Make a meaningful impact: Guide refugees through exploring their dreams, making connections, and leading them to self-sustaining employment.
  • Collaborative environment: Work alongside a dedicated team committed to empowering others.
  • Professional growth: Access ongoing training and development opportunities to enhance your skills.
  • Competitive pay: minimum starting at $23.31/hr with possible additional based on direct previous experience.
  • Competitive benefits: Enjoy a comprehensive benefits package, including the following insurance options: Medical (HMO), Dental, 100% company-paid Vision, 100% company-paid Short-Term Disability, 100% company-paid Long-Term Disability, and 100% company-paid Life. Matching 401(k) plan with no investment period. Generous PTO plan with accruing 4 weeks the first year of employment and 12 paid holidays.

We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, or veteran status.

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