Concierge - Hospitality Expert

1 month ago


Santa Fe, New Mexico, United States Bishop's Lodge Full time
Job Overview

We are seeking a highly skilled and enthusiastic Concierge to join our team at Bishop's Lodge, a renowned hotel in Santa Fe. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for delivering exceptional guest experiences.

Key Responsibilities
  • Provide personalized assistance to guests, including making reservations, arranging transportation, and recommending local attractions.
  • Collaborate with hotel departments to ensure seamless guest experiences.
  • Maintain a neat and organized concierge desk and lobby area.
  • Handle guest inquiries and resolve any issues or concerns promptly and professionally.
Requirements
  • Previous experience in a customer service role, preferably in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Knowledge of local attractions, restaurants, and transportation options.
  • Strong organizational skills and the ability to multitask.
  • Proficiency in Microsoft Office and reservation management software.
About Us

Bishop's Lodge is a luxurious hotel that offers a unique blend of history, culture, and natural beauty. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.

We are an equal opportunity employer and welcome applications from diverse candidates. Please visit our website to learn more about our company culture and values.


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