Team Leader

3 weeks ago


Norwood, Massachusetts, United States Jenis Splendid Ice Cream LLC Full time
About the Role

We're seeking a motivated and customer-focused Team Leader to join our Factory 52 team. As a Team Leader, you'll play a key role in ensuring our scoop shops run smoothly and efficiently, providing an exceptional experience for our customers.

Key Responsibilities
  • Lead shifts and act as a role model for other team members
  • Serve ice cream to customers and maintain a clean and welcoming shop environment
  • Run the register and manage cash transactions
  • Perform various tasks to support the smooth operation of the shop, including cleaning and maintaining equipment
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service
Requirements
  • Passion for community and customer service
  • Ability to work in a fast-paced environment and multitask effectively
  • Excellent communication and interpersonal skills
  • Resourceful and calm under pressure
  • Available to work weekends and late nights
About Jeni's Splendid Ice Creams

Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We're committed to making better ice creams and bringing people together through our unique and delicious products.

We're an equal opportunity employer and value diversity and inclusion in our workplace. If you're passionate about customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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