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Director of Product Standards and Quality Assurance

2 months ago

St Louis, Missouri, United States Deli Star Corp Full time
Job Title: Director of Product Standards and Quality Assurance

At Deli Star Corp, we are seeking a highly skilled and experienced Director of Product Standards and Quality Assurance to join our team. This role is responsible for ensuring the highest standards of product quality and food safety, while meeting customer expectations and regulatory requirements.

Key Responsibilities:
  • Product Quality and Food Safety: Lead the implementation and management of HACCP, SQF, GMP, and other food safety and quality programs within the plant.
  • Conduct Audits and Reviews: Conduct audits and review documentation to ensure procedural and process compliance.
  • Regulatory Compliance: Ensure adherence to FDA and USDA regulatory requirements.
  • Risk Management: Oversee risk management efforts related to product quality, ensuring consistent high standards across all operations.
Customer Requirements and Satisfaction:
  • Customer Specifications: Ensure customer specifications and documentation requirements are met and maintained.
  • Customer Complaints: Manage and resolve customer complaints by implementing corrective actions and quality improvements.
  • Customer Alignment: Collaborate with cross-functional teams to ensure alignment with customer expectations.
Laboratory Equipment and Testing:
  • Testing Protocols: Develop and implement testing protocols to ensure product quality and consistency.
  • Laboratory Equipment: Validate and maintain laboratory equipment, ensuring accurate and reliable testing outcomes.
  • Work Instructions: Create and maintain detailed work instructions for laboratory processes and equipment, and provide training to the quality team.
R&D Support and Technical Services:
  • Sample Testing: Oversee sample testing to ensure compliance with internal and external quality standards.
  • R&D Collaboration: Collaborate with R&D teams, utilizing Flavor Studio to verify product formulas and specifications.
  • Shelf-Life Testing: Lead shelf-life testing and ensure compliance with product quality measures.
  • RD2 Pilot Plant Coordination: Act as the liaison between the RD2 pilot plant and the SD1 production plant, ensuring smooth coordination and communication.
Leadership and Team Development:
  • Team Supervision: Supervise and mentor the Quality Culture Leader, Document Control Leader, and Quality Technical Leader, fostering a culture of collaboration and continuous improvement.
  • Performance Reviews: Conduct performance reviews, develop growth plans, and provide ongoing training and development for the quality leadership team.
  • Cross-Functional Projects: Participate in cross-functional project teams to address and resolve product or process issues alongside Product & Process Refinement, Operations, and Maintenance departments.
  • Leadership Coverage: Provide leadership coverage in the absence of the VP of Quality, ensuring continuity of operations.
Additional Responsibilities:
  • Quality Initiatives: Support the broader Food Safety and Quality team in driving company-wide quality initiatives.
  • Core Values: Demonstrate and promote adherence to Deli Star's core values in all aspects of the role.

Qualifications:

  • Bachelor's Degree: Bachelor's degree in a related field is preferred, or a minimum of 5+ years of experience in a Quality Manager role.
  • Technical Skills: Strong proficiency in Microsoft Office, Excel, and Google Suite.
  • Industry Experience: Previous experience in the manufacturing industry with SQF certification is highly desirable.
  • Regulatory Knowledge: Comprehensive knowledge of HACCP, USDA, FDA, and GFSI guidelines as they relate to food processing.
  • Quality Management: Demonstrated ability to manage quality systems and processes in a fast-paced environment.
  • Communication Skills: Strong interpersonal, verbal, and written communication skills.
  • Production Software: Experience with Redzone or similar production/quality software is preferred.

Physical Requirements:

  • Sitting/Standing: Involves sitting at a desk using a computer, walking regularly in the plant in temperatures between 33°-50°, standing for meetings occasionally.
  • Lifting/Carrying: Minimal lifting required, up to 50 pounds.
  • Visual/Auditory Requirements: Requires the ability to read documents, use a computer, and communicate effectively with others.
  • Travel: Some travel may be required for training, conferences, and between office locations.