UNIX/LINUX Systems Administrator

4 weeks ago


Phoenix, Arizona, United States Mindlance Full time
Job Summary:

As a UNIX/LINUX Systems Administrator at Mindlance, you will be responsible for the technical administration of server systems, serving as a point of contact for internal customers, and assisting with monitoring enterprise-wide alerts. You will participate in service recovery events, handle incoming calls and tickets, and provide support for routine production problems. Your tasks will include evaluating issues, escalating to senior technicians or vendors as needed, and tracking the status of issues to provide updates to stakeholders. You will also be responsible for building productive internal and external working relationships with peer and above-level positions to ensure tasks are completed. This role requires strong adaptability, attentiveness, and technical knowledge, with a passion for the work and a commitment to 100% availability and flexibility.

Key Responsibilities:

* Participate in the technical administration of server systems
* Serve as a point of contact for internal customers
* Assist with monitoring enterprise-wide alerts
* Participate in service recovery events
* Handle incoming calls and tickets
* Provide support for routine production problems
* Evaluate issues and escalate to senior technicians or vendors as needed
* Track the status of issues and provide updates to stakeholders
* Build productive internal and external working relationships with peer and above-level positions

Requirements:

* Strong technical knowledge of UNIX/LINUX systems
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong adaptability and attentiveness
* Passion for the work and commitment to 100% availability and flexibility

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