Business Operations Manager

3 weeks ago

Memphis, Tennessee, United States Adams Keegan Full time
Job Title: Business ManagerJob Summary

We are seeking a highly skilled and experienced Business Manager to join our team at Adams Keegan. The successful candidate will be responsible for leading and overseeing daily operations, motivating employees, and fostering a growth-oriented environment.

Key Responsibilities
  • Lead and oversee daily operations and motivate employees at all levels.
  • Foster a growth-oriented, positive, and encouraging environment.
  • Hold staff and management accountable to company policies, procedures, and values.
  • Help build a strong team to assist in accomplishing responsibilities.
  • Create, maintain, manage, and optimize internal systems and processes.
  • Lead and oversee the daily activities of the company's purchasing, finance, accounting, human resources, and IT group.
  • Oversee and manage the support service consultants.
  • Train and supervise office staff, ensure tasks are assigned and completed, evaluate performance, recommend hiring, and handle discipline and other related matters for interns and current or newly hired staff.
  • Assist with internal communications for associates and provide leadership across multiple platforms, interfaces, and programs.
  • Strategize, plan, delegate responsibilities appropriately, and manage time and resources effectively.
  • Maintain all company licenses, certifications, and prequalification statuses.
  • Serve as a representative on department team building and peer recognition activities.
  • Liaise with the president to decide operational activities and set strategic goals.
  • Plan and monitor the day-to-day running of the business to ensure smooth progress.
  • Supervise staff from different departments and provide constructive feedback.
  • Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
  • Manage procurement processes and coordinate material and resource allocation.
  • Review financial information and adjust operational budgets to promote profitability.
  • Revise and formulate policies and promote implementation.
  • Manage relationships/agreements with external partners/vendors.
  • Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
  • Ensure that the company runs in legal compliance and conforms to established regulations.
Requirements
  • Able to self-direct and perform operation tasks.
  • In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service).
  • Working knowledge of data analysis and performance/operation metrics.
  • Ethically and morally centered and able to uphold company values.
  • Valid drivers license and car insurance in state of residence.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Able to learn organizational structure and the objectives of each team.
  • Outstanding organizational and prioritization skills. Able to handle multiple assignments at any given time while maintaining a commitment to deadlines and efficiently using time.
  • Able to communicate with various constituent groups (e.g., senior management, peers, and outside contacts).
  • Able to keep up with rapidly changing technology.
  • Strong writing, editing, and proofreading skills.
  • Treat people with respect, keep commitments, inspire the trust of others, and work with integrity.
  • Demonstrates accuracy and thoroughness, seeks ways to improve and promote quality, apply feedback.
  • Proactive and detail-oriented, working with a sense of urgency.
  • Positive and client-focused, with a take-charge mentality.
  • Self-motivated, able to take initiative with tasks and projects while monitoring own work to ensure quality.
  • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams) and Adobe to create documents, graphs, tables, and presentations.
  • Able to learn new tasks and software quickly.
  • Minimum of five years head of operations experience.
  • Ability to work a flexible schedule (Monday-Friday).
Desired Qualifications
  • A BSc/BA in business administration or a relevant field, as well as an MSc or MBA, would be a plus.
  • Proven experience and results as a Business Manager or equivalent position.
  • Excellent organizational and leadership track record.
  • Outstanding communication and people skills.
  • Knowledge of the industry's legal rules and guidelines.
  • Willingness to occasionally shift regular hours to accommodate special events.
  • Experience in the engineering or architectural consulting industry.
  • Experience with Google Workspace Products.
  • Experience with QuickBooks Online.
  • Experience with Trello.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision care, paid holidays, personal time off, and bereavement leave. Life and disability insurance are provided for financial protection, along with a Simple IRA plan for retirement.

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