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Operations Branch Leader

2 months ago

Norwalk, Connecticut, United States Hocon Gas Inc Full time
Branch Operations Supervisor

Position Overview

The Branch Operations Supervisor is accountable for managing the everyday functions of a branch, guaranteeing exceptional service quality and adherence to safety protocols. This role involves providing leadership, technical guidance, and ensuring compliance with safety regulations. Responsibilities include overseeing profitability, sales, personnel management, supply chain, and logistics.

Core Responsibilities

  • Prioritizing the safety of team members, clients, and equipment
  • Fostering a safety-centric culture within the Customer Service Center
  • Monitoring financial outcomes to achieve budgetary goals
  • Recruiting and cross-training employees
  • Delivering precise forecasting reports
  • Establishing and upholding safety initiatives
  • Ensuring adherence to regulations and company standards
  • Conducting facility evaluations
  • Enhancing processes and service excellence
  • Promptly reporting incidents
  • Overseeing sales efforts and customer expansion
  • Performing additional tasks as required

Qualifications:

  • CDL B license with hazmat, tanker, and air brake endorsements
  • 5+ years of experience in operational leadership
  • Meticulous attention to detail with robust time management abilities
  • Professional demeanor and appearance
  • Willingness to work during holidays, weekends, and overtime
  • Excellent communication and presentation skills
  • Strong analytical and problem-solving capabilities
  • Proficiency in Microsoft Office Suite