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Retail Sales Associate

2 months ago


Palm Springs California, United States Room & Board Full time
About the Role

We are seeking a highly motivated and customer-focused Design/Retail Sales Associate to join our team at Room & Board. As a key member of our sales team, you will be responsible for providing exceptional customer service, guiding customers through the design process, and leveraging technology to enhance the customer experience.

Key Responsibilities
  • Provide personalized customer service, understanding customer needs and preferences to deliver tailored solutions.
  • Collaborate with customers to create beautiful and functional spaces, utilizing your knowledge of design and home furnishings.
  • Utilize technology, such as the iPad and floor planning software, to enhance the customer experience and streamline the design process.
  • Work effectively in a fast-paced retail environment, managing multiple customer interactions and prioritizing tasks to meet sales goals.
  • Stay up-to-date on product knowledge, design trends, and industry developments to provide expert advice to customers.
Requirements and Qualifications

To be successful in this role, you will need:

  • 2+ years of experience in a customer-centric retail environment, with a passion for design and customer service.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think creatively and outside the box.
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support.
  • High school diploma or equivalent required; degree in a related field (e.g. design, business) preferred.
What We Offer

As a Design/Retail Sales Associate at Room & Board, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We offer a dynamic and supportive work environment, with a focus on teamwork, innovation, and customer satisfaction.

Our benefits package includes:

  • Competitive salary range: $34,000 - $38,500
  • Three weeks of paid vacation
  • 401(k) match and profit-sharing program
  • Health benefits and wellness programs
  • Opportunities for professional growth and development
About Room & Board

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship.

We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.