Financial Center First Credit Union Teller

15 hours ago


Indianapolis, Indiana, United States Financial Center First Credit Union Full time
Job Description

As a Teller at Financial Center First Credit Union, you will play a vital role in delivering exceptional customer service and financial solutions to our members. Your primary responsibility will be to accurately process financial transactions, provide information, and assist members with their financial needs.

Key Responsibilities:

  • Process financial transactions, including receiving funds, posting transactions, and paying out funds as requested.
  • Enter transactions into the Credit Union system, recording all transactions and producing member receipts.
  • Identify and capitalize on opportunities to promote and refer new services or products that benefit members' financial lives.
  • Research, troubleshoot, and resolve member and internal inquiries regarding policies, practices, and products.
  • Balance cash drawers daily to ensure accuracy in transactions and notify supervisors of any discrepancies.
  • Educate and coach members on how to use electronic services, such as online and mobile banking.
  • Assist with completing opening and closing procedures, including processing night drop and daily MSR scanning.

Requirements:

  • Customer service and cash handling experience preferred.
  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and handle large amounts of cash.
  • Excellent verbal and written communication skills.
  • Trustworthiness and ability to act with integrity.
  • Accuracy and attention to detail.

Work Environment:

  • The work requires physical mobility and prolonged standing within a small work area.
  • Long periods of intense concentration and continual communication with members.
  • Must be able to lift 15 pounds at a time.

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