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Healthcare Account Executive Lead

3 weeks ago


Santa Rosa, California, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

We champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

The Provider Market Account Executive is responsible for developing and executing on strategic account plans to achieve above market growth in delivering Provider solutions to our customers.

This role involves driving growth within assigned accounts contributing to regional and market P&Ls. You will engage matrixed teams in support of account objectives for revenue, earnings, growth and client satisfaction.

This includes engaging with sales teams, operations, product, and technology teams, as well as other groups at Optum level required to deliver upon aggressive growth and innovation objectives.

You will be strategically aligned to our Northern California territory. Travel for this role will be required 25-50% of the time based on client's need.

You will have flexibility to work remotely as you take on some tough challenges.

Key Responsibilities:
  • Building Relationships: Develop intimate, consultative relationships with Provider clients to understand the client's strategy and business needs.
  • Influencing Teams: Influence team members across the matrix to develop approaches that increase the value we provide and increase the impact Optum has on the client's business.
  • Presenting Value Stories: Create value stories consistent with the clients' strategies. Present value of Optum solutions to various levels within the client, including executives, decision makers and key influencers.
  • Negotiating Renewals: Negotiate renewals, contractual agreements, statements of work, and performance guarantees while serving as liaison with contracting / legal / finance.

You will also be responsible for ensuring service and delivery commitments to client are met, ensuring realization of expected client savings and Optum revenue growth goals through performance management, contract renewals, and identification / advancement of upsell opportunities in partnership with sales.

Requirements:
  • Experience: 5+ years of experience in a strategic, leadership, consultant or related role within the healthcare industry where you have been responsible for driving various KPIs/metrics and growth.
  • Clients and Stakeholders: 3+ years of experience working with stakeholder and business leaders to drive outcomes, experience in driving deep, productive relationships with external clients.
  • Understanding: Demonstrated high level of understanding of the healthcare market, specifically in the provider market.
  • Travel: Willing and able to travel 25-50% of the time based on business need.
  • Location: Currently resides in the Northern California regional area.

We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.