Customer Service Representative
2 weeks ago
Key Responsibilities:
- Operate a multi-line phone system, directing calls and greeting visitors with a professional and friendly demeanor.
- Provide administrative support to other departments, including maintaining access badges and issuing visitor passes.
- Assist with projects and tasks as needed, demonstrating a willingness to learn and adapt to new situations.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with the team to achieve common goals, promoting a positive and productive work environment.
Requirements:
- High School Diploma or equivalent required.
- Minimum one year of experience in a customer service or administrative role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team.
- Ability to type 35 WPM accurately and possess basic computer skills.
- Reliable transportation and flexibility to work a varied schedule.
About SWBC PEO: SWBC PEO is a leading provider of human resources and benefits administration services. We are committed to delivering exceptional service and support to our clients and their employees.
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