Estimate Review Specialist

2 months ago


Gallatin, Tennessee, United States Servpro Industries, LLC Full time
About the Role

We are seeking a highly skilled and detail-oriented Estimate Review Specialist to join our Quality Assurance team. As a key member of our team, you will be responsible for reviewing estimates to ensure they meet client guidelines and industry standards.

Key Responsibilities
  • Review estimates for accuracy and completeness
  • Manage efficient cycle times and quality of estimate reviews
  • Examine documents for conformance to carrier guidelines
  • Analyze written information and estimate damages using current technology
  • Exercise objective judgment and critical decision making to resolve issues
  • Note and follow up on discrepancies in files
  • Attend and participate in trainings, team meetings, and projects as needed
Requirements
  • Ability to read, write, and speak English to communicate with employees, customers, and suppliers
  • Minimum of two years of relevant experience in customer support, quality assurance, and/or audit
  • Experience in insurance, damage evaluation, and estimating, or similar backgrounds preferred
  • Basic understanding of loss estimating, homeowner residential, commercial, mitigation, and/or construction preferred
  • Ability to utilize technology to review and analyze written information and scope of estimate damages preferred
  • Excellent attention to detail and self-motivated critical thinking skills required
  • Ability to multitask and quickly adapt to changing priorities required
  • Strong written and verbal communication skills required
About Us

SERVPRO is a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

We are an equal opportunity employer and welcome applications from diverse candidates.



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