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Customer Service Liaison

1 month ago

Hopkins, Minnesota, United States Illinois Tool Works Full time
Customer Service Representative Opportunity

We are seeking a dedicated and detail-oriented Customer Service Representative to join our global support team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers in the U.S., Europe, and Asia regions.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to learn and adapt to new systems and processes

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.