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IT Systems Administrator

1 month ago

Chicago, Illinois, United States Black Diamond Technologies Full time
Job Summary

Black Diamond Solutions is seeking a highly skilled IT Systems Administrator to join our team. As a key member of our infrastructure consulting firm, you will be responsible for maintaining the design and integrity of our internal systems, clients' on-premise and cloud environments, and providing technical assistance to team members with system and network requests.

Key Responsibilities
  • Manage and support Microsoft technologies: Windows Server, LDAP/SSO, Azure/Active Directory, Group Policy, DHCP, DNS, Office 365, Teams/Skype for Business, and minimal SQL, SharePoint
  • Manage internal private cloud infrastructure: VMware ESXi/vCenter
  • Manage and support WatchGuard and Netgate firewall(s) and Cisco Meraki network appliances
  • Administer hosted and cloud solutions for clients using technologies: Microsoft Azure, VMware
  • Administer disaster recovery solutions: Veeam, CrashPlan Pro
  • Manage and support remote access technologies: ConnectWise Control, OpenVPN and Terminal Services
  • Monitor the Network Operations Center (NOC) system alerts and notifications, and respond accordingly through service tickets
  • Manage the Remote Monitoring and Management (RMM) system: agent deployment, update agent scripts, respond to alerts, monitor dashboard, and periodic system review
  • Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or scheduled outages within clients SLA
Requirements
  • 5+ Years of IT experience
  • Professional IT Certifications, such as: Network+, Security+, Microsoft MCP, MCSA, or VMware VCP
  • BA/BS, preferred but not required
Benefits
  • Competitive salary based on experience and qualifications
  • Health, and dental benefits subsidized
  • Mobile phone and service included
  • Continuing education opportunities included
  • 85%-95% remote work, minimal on-site requirements
  • Great opportunity for career advancement