Field Services Engineer

2 days ago


Green Bay, Wisconsin, United States Associated Banc-Corp Full time
Job Summary

Associated Banc-Corp is seeking a highly skilled Field Services Engineer to join our team. As a Field Services Engineer, you will be responsible for installing, maintaining, and repairing computer systems, peripherals, and network hardware at client sites.

Key Responsibilities
  • Install, configure, and troubleshoot computer systems, peripherals, and network hardware
  • Provide technical support and maintenance services to clients
  • Collaborate with other IT support personnel to resolve complex technical issues
  • Document and maintain accurate records of technical support and maintenance activities
  • Stay up-to-date with the latest technology trends and advancements in the field
Requirements
  • Associate's degree in Computer Servicing, Network Servicing, Electromechanical Technology Servicing, or equivalent combination of education and experience
  • 2-4 years of experience in PC, laptop, server, printer, and multifunction hardware troubleshooting and repair
  • IP telephone installation and servicing experience
  • Microsoft Windows and Microsoft Office Suite experience
  • Network infrastructure cabling Cat 5e-Cat6 experience
Preferred Qualifications
  • 4-7 years of experience in PC, laptop, server, printer, and multifunction hardware troubleshooting and repair
  • Cisco network hardware and communication troubleshooting and service experience
  • Apple Hardware knowledge
  • Writing technical procedures and documentation experience
Benefits

Associated Banc-Corp offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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