Pet Care Service Coordinator
2 weeks ago
Join Our Team as a Veterinary Client Care Specialist
Position Overview
As a vital member of our team at Missionvetpartners, the Veterinary Client Care Specialist plays a crucial role in delivering exceptional service to our clients and their beloved pets. This full-time position offers a collaborative environment where you can thrive while contributing to the well-being of animals.
Key Responsibilities
- Client Communication: Maintain outstanding communication with clients, ensuring their needs are met with professionalism and care.
- Record Management: Accurately document all relevant medical and client information in our systems, adhering to proper terminology and grammar.
- Appointment Coordination: Manage scheduling, payments, and client check-ins efficiently.
- Phone Etiquette: Answer incoming calls courteously, providing information and assistance as needed.
- Facility Maintenance: Participate in cleaning and maintenance tasks to ensure a welcoming environment for clients and pets.
- Technical Proficiency: Become adept in using practice management software to support daily operations.
Working Conditions
This role requires the ability to stand, walk, and perform physical tasks, including lifting up to 50 pounds. The work environment may be noisy, with sounds from animals and equipment. Flexibility in hours may be necessary to meet the demands of the position.
Qualifications
Successful candidates will possess strong communication skills, a passion for animal care, and the ability to work well in a team-oriented environment. Experience in a veterinary or customer service setting is preferred.
We look forward to welcoming dedicated individuals who share our commitment to providing top-notch care for pets and their owners.
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