Customer Service Representative

3 days ago


Peachtree City, Georgia, United States INTEGRITY FUSION PRODUCTS INC Full time

Job Overview

We are seeking a highly motivated and well-spoken team member to join our sales team as an Inside Sales/Customer Service Representative. This role involves developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.

This is a full-time position requiring 40 hours of work per week, Monday through Friday from 8am to 5pm in Peachtree City, Ga.

Estimated Salary Range: $45,000 - $60,000 per year, depending on experience.

The ideal candidate should be able to build instant rapport and achieve customer satisfaction while being competitive and a good listener.

Key Responsibilities:

  • Communicate with customers via phone calls and follow up on leads.
  • Understand customers' needs and identify potential sales opportunities.
  • Provide answers to customer inquiries and send additional information via email (note: please do not include actual emails).
  • Stay updated on product and service information.
  • Maintain a database of current and potential customers.
  • Demonstrate product features and services to customers.
  • Research competing products and services.
  • Upsell products and services.
  • Closing sales and meeting targets.

Note: Other duties may be assigned.



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