Lead Care Provider
1 week ago
Position Overview:
True North Home Care is seeking a dedicated and experienced Certified Nurse Assistant to oversee our team of Professional Care Providers. The CNA Supervisor plays a crucial role in ensuring quality care and reports directly to the Office Manager and CEO, who is a Registered Nurse. All care providers and CNAs will look to the CNA Supervisor for guidance and support.
Key Responsibilities:
- Conduct interviews, hire, and train new Care Providers (caregivers).
- Facilitate a comprehensive orientation and onboarding process for all new hires to ensure they are well-prepared for their roles in non-medical home care.
- Provide skills training to both CNAs and unlicensed care providers, covering essential tasks such as assisting with Activities of Daily Living (ADLs), hoyer lift operations, catheter care, and more.
- Assist the CEO and Office Manager/Scheduler with administrative tasks and step in as a care provider when staffing needs arise.
- Address challenges such as high employee turnover rates, unpredictable scheduling, and the need for flexibility in response to client needs.
- Perform additional duties as assigned by the Office Manager or CEO.
Qualifications:
- Active CNA License; LPN is also acceptable. (CMA, MA, and phlebotomist certifications are not accepted).
- High School Diploma or GED.
- Strong communication skills.
- Proficient computer skills.
- Excellent CNA competencies.
- Strong mathematical abilities.
- Creative problem-solving skills.
- Ability to handle client and employee feedback with professionalism.
- Flexibility in scheduling, with potential shifts as early as 7 AM and as late as 11 PM.
- Current Driver's License and active car insurance.
- Physical capability to lift 50 pounds and perform various physical tasks.
Work Environment:
- Office-based work with occasional field duties.
- Standard hours are Monday to Friday, with a weekend on-call rotation.
- May require working evenings or covering shifts as needed.
- Overtime may be necessary.
- Quiet office environment with a designated workspace.
- Regular interviews for care providers will be part of the daily routine.
- Must be comfortable working in environments with pets.
- Ability to travel within the service area is required.
Benefits:
- Paid Time Off (PTO) accrual based on tenure.
- Weekly compensation.
- Provided with necessary technology, including desktop and laptop computers.
- Access to a business phone line.
- Paid holidays.
Job Type: Full-time
Compensation: $25.00 per hour
Expected Hours: Minimum of 40 hours per week
Additional Benefits:
- Mileage reimbursement.
- Paid orientation and training.
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