Retail Customer Service Professional
7 days ago
Carter's is a leading North American apparel retailer exclusively for babies and young children. We are seeking a skilled Sales Associate to join our team in providing exceptional customer service and driving sales growth.
**About the Role:**
This role involves working in a fast-paced retail environment, interacting with customers, and processing sales transactions. You will be responsible for providing a positive shopping experience, resolving customer issues, and maintaining a safe and clean store environment.
**Key Responsibilities:**
- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
- Resolve customer issues and balance multiple customers in a busy retail environment
- Meet customer needs by assisting with omnichannel sales as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
**What We Offer:**
- Salary range: $12-$15 per hour (dependent on location and experience)
- Part-time health benefits, mental health benefits, and referral bonuses
- Opportunities for professional development and career growth
- A fun and inclusive work environment with a passionate team
**Requirements:**
- Positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- Ability to manage multiple tasks at once
**Work Environment:**
- Stand or walk for extended periods of time; climb up and down a ladder
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
**Carter's Culture:**
- Our company values teamwork, flexibility, and growth, making us an ideal place to start your retail career
- We prioritize employee satisfaction, offering competitive pay, benefits, and opportunities for advancement
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