Service Technician

4 days ago


Denver, Colorado, United States Venu+ Full time
Job Overview

Venu+, the global leader in turn-key revenue-share outsourced services, is seeking a skilled Service Technician to join our dynamic team. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation and maintenance of our entertainment equipment.

Responsibilities

  • Perform routine inspections and preventive maintenance on entertainment equipment to ensure optimal performance and longevity
  • Provide on-site technical support and expertise to troubleshoot and resolve equipment issues promptly and efficiently
  • Collaborate with the operations team to identify and implement improvements to enhance the overall customer experience
  • Respond to customer inquiries and concerns in a courteous and professional manner, ensuring a high level of satisfaction
  • Assist with the setup, installation, and configuration of new equipment according to specifications and industry standards
  • Perform equipment repairs and replacements as needed, following established procedures and safety guidelines
  • Maintain accurate records of service tickets, equipment maintenance, and completed tasks

Requirements

To be successful in this role, you will need:

  • High school diploma or equivalent
  • 2+ years proven experience in equipment troubleshooting and repairs
  • Strong technical skills in electrical, mechanical systems, and soldering
  • Light plumbing experience (i.e. mainly for our water blasters) a plus but not required
  • Excellent problem-solving and critical-thinking abilities
  • Exceptional attention to detail and organizational skills
  • Effective communication and interpersonal skills
  • Customer Service experience and ability to work independently and as part of a team
  • Familiarity with entertainment equipment and industry trends is a plus
  • Computer software skills for troubleshooting and compatibility meshing for some games and advanced features
Job Posted by Venu+
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