Operations Lead
1 month ago
At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.
Key Responsibilities:
- Provide exceptional patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Work collaboratively with other members of the dental team to provide exceptional patient care.
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
- Review data day to day to evaluate the impact on the practice.
- Oversee scheduling and confirming patient appointments.
- Verify insurance payment, collection, balance nightly deposits and credit card processing.
Requirements:
- High school diploma or equivalent; college degree preferred.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Demonstrate analytical thinking; place a premium on leveraging data.
- Organized and detail oriented.
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
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