Customer Service Manager of Office Coffee
13 hours ago
Job Summary: We are seeking a highly skilled Customer Service Manager to join our team at Canteen. As a Customer Service Manager, you will be responsible for developing account-level incremental sales plans, tracking performance, and increasing profitability.
Key Responsibilities:
* Develops an account-level incremental sales plan with local Company management
* Coordinates efforts to improve customer retention and client experience at the point of sale
* Builds retail pricing opportunities and encourages repeat sales
* Drives compliance to merchandising standards
* Assesses performance by location through audit reports
* Is customer-facing and performs route supervision
Preferred Qualifications:
* Bachelor's degree preferred
* Excellent communication skills required
* Must be able to travel to client sites locally
* Must be passionate about providing world-class service to our clients and customers
* Coffee/refreshment industry experience preferred
Benefits:
As an Associate at Canteen, you will be offered many fantastic benefits, including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and more.
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Our people are at the heart of everything we do, and we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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