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Pharmacy Technician Trainee
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As a Pharmacy Technician Trainee at Giant Eagle, you will be an integral part of our collaborative team, working together to deliver exceptional patient care and service. You will be responsible for building strong relationships with patients, exceeding expectations, and providing safe, accurate, and efficient care to achieve the best patient, Team Member, and company outcomes.
Job Responsibilities- Welcome patients with compassion and a smile at all pharmacy entry points.
- Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
- Maintain a neat and clean work environment to ensure company and government requirements are met.
- Assist team members with tasks to ensure the department runs efficiently.
- Use the pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care at drop-off, will call, drive-thru, phone, filling, and order receiving.
- Assist the team in implementing actions plans to improve outcomes using knowledge of all appropriate service and business metrics.
- Assist in the execution of all company initiatives and programs.
- Complete required training program and accompanying exams.
- Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
- Finalize sales using cash register according to established procedures, including point-of-sale policies.
- Transcribe data from prescriptions accurately to generate a custom label for the customer.
- Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies per company policy and procedure.
- Answer the telephone in a polite and timely manner, ensure accurate information is exchanged, and the customer is satisfied.
- Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
- File written prescriptions daily.
Giant Eagle Inc. is more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. Our people are the heart and soul of our company, and we're always searching for the best Team Members to welcome to our family.