Customer Engagement Specialist
2 days ago
Sysco is a leading foodservice distribution company with over 71,000 employees and a fleet of 13,000 vehicles operating across 333 facilities worldwide. We serve over 700,000 customer locations and are committed to delivering exceptional service and value to our customers.
The JobWe are seeking a talented Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for providing direct support to assigned Account Executives, Marketing Associates, and customers, ensuring timely resolution of customer needs.
Key Responsibilities- Provide excellent customer service through phone, email, or in-person interactions.
- Process orders, manage inventory, and resolve customer complaints efficiently.
- Communicate effectively with Account Executives and customers to resolve issues promptly.
- Manage same-day deliveries for OPCO and perform other duties as directed by Supervisor.
- High school diploma or equivalent required; Bachelor's degree preferred.
- 1 year prior outside foodservice sales coordination or customer support experience required.
- Strong communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in MS Office.
The estimated annual salary for this role is $52,500 - $72,000, depending on experience. Benefits include health insurance, retirement plan, and opportunities for career growth.
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