Product Manager
6 days ago
DMI, LLC is seeking an experienced Product Owner to support the continued development of our SaaS Telecom Expense Management platform. The Product Owner will work closely with cross-functional teams, including developers, UX/UI designers, and stakeholders, to define the product vision, gather and prioritize requirements, and ensure the successful delivery of features.
Key Responsibilities- Define and communicate the product vision and roadmap for the SaaS platform, ensuring alignment with business goals and customer needs.
- Maintain and prioritize the product backlog, ensuring that the development team works on features that provide the most value to customers and stakeholders.
- Collaborate with stakeholders, customers, and internal teams to gather detailed product requirements and translate them into user stories, epics, and acceptance criteria.
- Work closely with the Scrum Master and development teams to plan sprints, ensuring that user stories are well-defined and ready for development.
- Act as the primary liaison between the development team and stakeholders, providing regular updates on product progress, timelines, and any changes in priorities.
- Work with cross-functional teams to prioritize features based on customer feedback, business value, technical feasibility, and resource availability.
- Continuously gather feedback from customers and end-users to identify areas for improvement and enhancement of the platform.
- Utilize data and analytics to make informed decisions about product features, optimizations, and future enhancements.
- Collaborate with the sales, marketing, and customer success teams to ensure successful product launches and the adoption of new features.
- Ensure that delivered features meet the acceptance criteria and maintain a high standard of quality, functionality, and user experience.
- Bachelor's Degree in Business Administration, Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience as a Product Owner or Product Manager, ideally with experience in managing SaaS platforms.
- Experience working with Telecom Expense Management (TEM) platforms, or a deep understanding of the telecom industry is highly desirable.
- Strong understanding of Agile/Scrum methodologies and hands-on experience in leading Agile development teams.
- Familiarity with Python and back-end development processes is preferred, enabling you to communicate effectively with the development team.
- Proficiency with backlog management and collaboration tools such as Jira, Trello, or similar platforms.
- Ability to leverage analytics and KPIs to inform product decisions and measure the success of features post-launch.
- Excellent communication and interpersonal skills to interact effectively with both technical and non-technical stakeholders.
- Strong problem-solving skills, with the ability to balance competing priorities and deliver features on time.
- Prior experience in building or managing SaaS platforms, particularly in a B2B environment.
- Certified Scrum Product Owner (CSPO) or Certified Agile Product Manager is a plus.
- Experience in telecom billing, expense management, or IT asset management is highly preferred.
DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients.
The following categories make up your DMI wellbeing:
- Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
- Development - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
- Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
- Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
- Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.
DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.
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