Community Liaison

2 days ago


Pittsburgh PA USA, United States Regus Management Group LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group LLC. As a key member of our center team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Provide proactive and personalized support to customers, addressing their needs and resolving issues in a timely and professional manner.
  • Manage the day-to-day operations of the center, including administrative tasks, customer communication, and facility maintenance.
  • Collaborate with the Community Manager to plan and execute events, promotions, and marketing initiatives to drive business growth and customer engagement.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Stay up-to-date with company policies, procedures, and best practices to ensure compliance and excellence in customer service.
What We Offer

As a Community Associate at Regus Management Group LLC, you will enjoy a competitive total compensation package, including a generous paid time off plan, 11 paid company holidays, and a quarterly bonus program. You will also have access to comprehensive health care, a 401K program with company match, and opportunities for professional development and career growth.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. You should be a team player with a positive attitude, able to work in a fast-paced environment and adapt to changing situations. Additionally, you will need to be proficient in MS Office and other basic IT equipment, with a strong attention to detail and organizational skills.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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