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Sales Associate

2 months ago

Portland, Oregon, United States Columbia Sportswear Full time
About the Role

Columbia Sportswear is seeking a Sales Associate to join our retail team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving store sales, and increasing profitability.

Key Responsibilities
  • Provide helpful, knowledgeable, and friendly service to customers in person and through other channels.
  • Welcome customers with a warm and genuine demeanor and strive to give them a friendly experience while they're in the store.
  • Assist customers with finding merchandise and go above and beyond to create an exceptional shopping experience.
  • Assist customers with special orders, exchanges, returns, and in-store orders.
  • Proficiently use our prAna POS system for sales transactions.
  • Display a clear understanding of the prAna product line and participate in product education modules/training.
  • Assist with inventory cycle counts, order processing, and stock room organization.
  • Assist the Management team with weekly housekeeping tasks to maintain a clean and organized store.
  • Follow inventory control and loss prevention procedures.
  • Assist with merchandising, floor resets, and visual merchandising directives to elevate the customer experience.
Requirements
  • No experience required; retail sales or customer service experience in specialty retail, active, or outdoor apparel a plus.
  • High School diploma or equivalent required.
  • Must be at least 18 years old.
Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

  • Occasionally requires ability to remain stationary.
  • Constantly requires ability to move about the store, communicate with others (customers / co-workers) to exchange information.
  • Frequently adjust / move items weighing up to 40lbs.
Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.