Facility Maintenance Specialist
2 days ago
Job Summary:
A Facility Maintenance Specialist at KO Storage is responsible for ensuring the optimal functioning of all KO Storage facilities in their assigned area. This role requires a hands-on approach, serving as the 'jack of all trades' to address various repair, upkeep, and improvement needs within our self-storage locations.
Schedule and Location:
Facility Maintenance Specialists work 15 hours per week, and some weekends or holidays may be required. They will split time between assigned KO Storage locations, where applicable.
Key Responsibilities:
• Conduct facility visits to identify areas for improvement and address any maintenance, cleanliness, safety, and security concerns.
• Conduct full walk-through reports at assigned facilities to verify unit rental status, delinquency status, and maintenance status.
• Perform routine inspections, maintenance, and minor repairs on HVAC systems.
• Diagnose and complete minor plumbing issues, including snake drains, snake toilets, repair leaking faucets, and replace components.
• Diagnose and complete minor electrical issues, including wiring, fixtures, and equipment.
• Install, upgrade, or replace electrical components as needed.
• Complete landscape maintenance, including weed whipping, mowing, trimming of shrubs, maintaining landscape beds, and weed spraying.
• Complete snow maintenance, including snow plowing, shoveling, and de-icing to ensure safe and clear pathways during winter weather conditions.
• Maintain facility security and components, including unit doors, locks, hasps, gates, and cameras.
• Complete applicable steps in our delinquent tenant management process.
• Monitor and respond to communications via email, phone, and messages.
• Maintain tenant accounts by documenting all interactions and site findings, including capturing and uploading photos or videos to the appropriate systems as needed.
• Communicate with tenants in a timely and professional manner regarding any issues that arise with their unit or the facility.
Requirements:
• Field service and maintenance experience with a good mechanical aptitude.
• Ability to troubleshoot, test, repair, and service equipment as mentioned above.
• Effective communication, both verbally and in writing.
• Valid driver's license, insurance, and reliable transportation.
• Ability to operate power tools in a safe and effective manner.
• Personal cell phone use - a virtual phone number will be provided through Microsoft Teams.
• Unlimited data plan on your cellular device, with the ability to use a mobile hotspot in the field.
• Reliable internet access at home, and a company-provided printer if the facility does not have access or cellular service.
• Familiarity with Microsoft Office suite of products, and ability to use computers and transfer files between multiple devices and cloud services.
• Timely completion of all tasks.
• Critical problem-solving skills and a willingness to find creative solutions to challenges.
Physical Requirements:
• Ability to traverse facilities to diagnose building issues, repairs, and/or maintenance.
• Physical ability to climb ladders, bend, or perform repairs/cleaning when needed.
• Ability to operate machinery, such as a metal grinder, weed trimmer, leaf blower, shoveling, etc.
• Ability to lift up to 50 pounds at a time.
• Reliable vehicle with the ability to pull a trailer, with a fully licensed and insured vehicle.
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