Client Service Representative: Reprographic Equipment

6 days ago


Brooklyn, New York, United States Canon U.S.A., Inc. Full time
About You: The Skills & Expertise You Bring

We are looking for a highly motivated and organized individual who can work independently with minimal supervision. As a Technical Support Associate, you will be responsible for delivering top-notch customer service, resolving technical issues, and maintaining accurate records of service activity.

Your primary focus will be on providing proactive support to clients, ensuring that their needs are met in a timely and efficient manner. You will also be responsible for communicating with clients to gather information, providing updates on repair status, and escalating complex issues to senior staff members when necessary.



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