Technical Product Manager

4 weeks ago


Fort Worth, Texas, United States Inova Health System Full time

Job Summary

We are seeking a detail-oriented and proactive Technical Project Manager / Sales Support professional to join our Sales team. This essential role requires supporting the sales team and coordinating efforts across multiple departments, ensuring the seamless execution of sales initiatives and customer interactions.

Responsibilities

  • Assist sales team members with CRM opportunities
  • Generate pricing quotes and above-funnel activities
  • Manage technical documentation requests
  • Provide project status updates internally and externally as required
  • Assist with RFI/RFP documentation, including uploads and submissions
  • Oversee Customer Portal uploads and maintenance
  • Manage CRM by adding new contacts, updating existing information, and deactivating as necessary
  • Manage opportunities, including closing, creating new ones, and adding sample requests
  • Submit and manage Follow Requests in CRM
  • Assign CFI requests in CRM to the appropriate departments
  • Conduct monthly reviews of Opportunity estimated close dates and update as required
  • Distribute and manage the monthly Open Opportunities log with brokers and coordinate updates with the sales team
  • Assist with follow-up on campaigns alongside brokers and sales team members
  • Support organization and logistics for onsite customer visits and presentations
  • Coordinate interdepartmental meetings and communications as needed
  • Collaborate with Marketing and R&D to organize and ship Trade Show Materials, Samples, and Customer Presentations
  • Manage photo updates of samples, presentations, and newly commercialized finished goods
  • Draft and distribute CRM reports and Project Tracker files to the Sales team
  • Manage and facilitate weekly Pre-comm and New Item Setup processes
  • Lead the First Friday monthly sales call, focusing on process training and updates

Requirements

  • Bachelor's degree in a related field
  • Proven experience in sales support, project management, or a related field
  • B2B food or beverage experience and ideally FOOD INGREDIENTS and/or Flavors would be ideal
  • Understanding of CRM or similar CRM Systems and best practices
  • Excellent organizational and multitasking abilities
  • Ability to work effectively with cross-functional teams and leadership
  • Strong communication skills, both written and verbal
  • Ability to manage and mentor junior team members


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