Certified Medical Assistant

1 week ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Job Summary

Penn Medicine Lancaster General Health is seeking a Certified Medical Assistant (CMA) to join our team at LGH Physicians Pain Management. As a CMA, you will play a vital role in providing high-quality patient care and supporting our healthcare team.

Responsibilities
  • Prepare patients for visits by using appropriate rooming standards tools.
  • Administer injections, as prescribed by providers and in accordance with practice protocols.
  • Provide gross observations to providers or licensed nurses for interpretation as necessary.
  • Prepare and administer medications as prescribed by providers in accordance with federal and state regulations.
  • Assist providers with various procedures, minor surgeries, and other exams as designated by providers.
  • Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Remove sutures and change dressings on wounds as necessary.
  • Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
  • Authorize prescription refills as directed by providers.
  • Assist in test tracking and monitoring overdue results.
  • Ensure exam rooms are adequately supplied and cleaned after each patient visit.
  • Maintain and clean medical instruments and equipment after each procedure.
  • Assist with proactive outreach for patients requiring preventive and chronic disease services.
  • Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assist in the coordination of referrals, education, and community resources.
  • Actively participate in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participate in daily huddles with providers.
  • Serve as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues.
  • Communicate with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
  • Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
Requirements
  • High school diploma or general equivalent (GED) is required.
  • Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required. If the employee is not currently certified, they must have completed a Medical Assistant training/education program prior to hire and receive their Medical Assistant Certification within six (6) months of hire.
  • CPR Certification is required within 30 days of hire.
  • Valid driver's license is required for Regional Positions.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs is required.
Preferred Qualifications
  • One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office is preferred.
Work Environment

This role may necessitate occasional regional travel. For Regional Positions, regular travel to various sites within the region to support operational needs is required.

This role may also involve mentoring and leading other team members during the initial onboarding period at new practices and sites.

Special projects as assigned.

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