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Customer Service Representative

2 months ago

Vestavia Hills, Alabama, United States Chico's Full time
Customer Service Associate Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, promoting a positive store environment, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive and personalized shopping experience for all customers.
  • Maintain a thorough knowledge of our products and services, making recommendations to customers based on their needs and preferences.
  • Support visual merchandising efforts, including maintaining store displays and ensuring a visually appealing store environment.
  • Participate in sales floor activities, including replenishment, visual directives, and customer engagement.
  • Collaborate with colleagues to achieve sales goals and promote a positive team culture.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical ability to stand for long periods, lift up to 50 pounds, and climb stairs.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

Chico's FAS, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.