Restaurant Operations Manager
4 weeks ago
Job Summary:
The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations and delivering exceptional customer service. As a Shift Leader, you will be the face of our brand, driving excellence in customer satisfaction and maintaining company standards in product and facility specifications.
Key Responsibilities:
- Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
- Financial: Assist with day-to-day responsibility for cash procedures, including bank deposits, making change, opening/closing safe, and verifying drawers.
- Operations: Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets. Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
- Human Resources: Provide ongoing coaching and feedback for crew employees and provide "hands-on" training for crew in Learning Zone.
Requirements:
To be successful in this role, you will need to possess excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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