Assistant Director of Information Technology Services

4 weeks ago

Sedona Yavapai County AZ, United States Enchantment Group Management Company LLC Full time
Job Description

Enchantment Group Management Company LLC is seeking an experienced Assistant Director of Information Technology Services to join our team. This is a challenging and rewarding role that requires a strong technical background and excellent leadership skills.

Key Responsibilities:

  • Assist in the planning, organizing, implementing, administering, and directing of IT service management, software, and enterprise applications and infrastructure.
  • Perform complex technical work and assist in software/hardware acquisition activities, including total cost of ownership/value realization calculations and contract negotiations.
  • Manage and oversee the integration of major departmental functions, including customer support, IT platforms, and vendor management.
  • Generate complex reports, studies, and make recommendations, act as department head in the absence of the Information Technology Director.
  • Supervise and coordinate activities of Information Technology operations and staff, monitor budget line items for purchases, direct and conduct special research projects, and perform complex analysis.

Requirements:

  • Bachelor's degree from a four-year college or university in computer science.
  • A minimum of five years' computer hardware and software experience, preferably in a hotel/resort.
  • Certified Hospitality Technology Professional (CHTP), CompTIA A+, Cisco Certified Network Associate (CCNA), CompTIA Security+, MS fundamentals - cloud computing, Microsoft 365 and Windows 10/11, ITIL fundamentals, CCSP, or PMP.
  • Knowledge of various business/hospitality software systems such as POS systems, Hotel, Financial, Payroll, phones, in-room concierge systems, T&A, etc.

Preferred Qualifications:

  • Ability to communicate clearly and concisely, orally and in writing, to diverse audiences, including executives, business partners, vendors, and staff.
  • Ability to lead teams to manage vendor contracts and service level agreements, recommend and approve major contracts for IT services, analyze problems, identify solutions, implement recommendations, and simultaneously coordinate multiple projects and complex tasks while meeting deadlines.

Working Conditions:

  • Ability to work long and flexible hours and be able to cover property as necessary, when needed.
  • Ability to work effectively during day and night as necessary.

Language: English

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