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Resilience and Risk Management Executive

2 months ago

Jersey City, New Jersey, United States Dtcc Full time
About the Role

We are seeking an experienced Enterprise Resiliency Office Executive Director to join our team at DTCC. As a key member of our Enterprise Services business unit, you will be responsible for ensuring the organization's ability to withstand and rapidly recover from incidents and disruptions.

Key Responsibilities
  • Develop and implement comprehensive risk management strategies to fortify the firm's operational resilience.
  • Drive operational resilience efforts across the enterprise, including documenting critical services, identifying potential disruption scenarios, and managing disruption planning and recovery objectives.
  • Partner with Business Continuity colleagues to drive scenario testing and mock major incident scenarios to prepare cross-functional teams and ensure service resiliency.
  • Build, manage, and mentor regional teams to manage enterprise incident responses, including ensuring alignment between technical and business collaborators, determining incident severity, and driving internal and external communication.
  • Collaborate with the Crisis Management Team during crises, including coordination with multiple functions and C-Suite members.
  • Act as a decision maker on time-sensitive external communications to clients, board, and industry associations on high-severity incidents in the region.
  • Oversee firm-wide enterprise resiliency projects and drive continuous improvement of the ERO's people, processes, and tooling.
  • Lead and develop ERO team members across regions, encouraging a collaborative and inclusive team environment to cultivate a high-performance culture.
  • Participate in industry and functional seminars, industry working groups, and trainings to ensure DTCC is delivering outstanding incident responses and act as a thought leader to clients and internal partners.
Requirements
  • Minimum of 15 years of related experience in Product, Operations, Incident Response, or other first-line risk teams.
  • Relevant master's degree (e.g., MBA) or certification preferred or equivalent experience.
  • Excellent verbal and written communication skills, comfortable navigating legal, technical, and business concepts.
  • Competent and confident during a crisis, able to work under pressure.
  • Experience defining and leading operational resilience within a complex organization, within the financial services industry.
  • Experience managing a diverse range and seniority of partners through critical business issues and/or active incidents or crises.
  • Knowledge of derivatives and securities market practices, treasury markets, clearing mandates for financial services participants.
  • Familiar with DTCC products/services and its role in capital markets.
  • Proven experience in leading and managing teams.