Retail Store Director

1 week ago

West Palm Beach, Florida, United States Scenthound Corporate Scenters Full time
Job Overview

Scenthound Corporate Scenters is seeking a highly skilled Retail Store Manager to oversee the day-to-day operations of our growing grooming center. As a key member of our management team, you will be responsible for formulating overall strategy, managing people, and establishing policies to drive sales growth and maintain budgets.

Key Responsibilities
  • Oversee the management of employee and center appointment schedules
  • Drive sales growth through effective marketing and customer engagement strategies
  • Maintain budgets and optimize expenses to ensure profitability
  • Set policies and processes to ensure efficient operations and employee development
  • Ensure employees work productively and develop professionally
  • Oversee recruitment, hiring, and training of new employees
  • Evaluate and improve operations and financial performance
  • Direct the employee assessment process and prepare regular reports for upper management
  • Ensure staff follows health and safety regulations and provide solutions to issues
  • Advocate for all dogs in our care and in our community
  • Incorporate the value of Scenthound's brand, mission, and core values
  • Drive membership sales through health and wellness education
  • Administer training programs to ensure all staff are knowledgeable
  • Lead and support the Scenter Management Team to reach and exceed key performance goals
  • Be a culture-driven leader and inspire your team to seek growth
  • Attend events and foster positive community relations
  • Ensure the safety of staff, customers, and dogs at all times
  • Responsible for manager and employee development through leadership, training, and performance reviews
Requirements
  • Proven experience as a General Manager or similar executive role
  • Experience in planning and budgeting
  • Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)
  • Strong analytical ability and problem-solving aptitude
  • Outstanding organizational and leadership skills
  • Retail experience is a plus
  • Ability to work an assortment of days, including weekends when needed
  • Ability to manage with integrity, honesty, and knowledge that promotes the mission of Scenthound
  • Strong leadership skills with ability to coach and mentor team members in a culture-first environment
  • Excellent communication skills (verbal and written), including the ability to communicate complex ideas in simple terms
  • Proficient computer and CRM skills (Microsoft Office, Internet, Email)
Benefits
  • Health insurance with generous company contribution
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Company-paid life and AD&D insurance
  • 401k plan
  • Free grooming services for your dog
  • Energetic, fun, loving work environment
  • Unlimited growth potential with an expanding business
  • $50,000 to $65,000 per year
  • Performance-based bonuses

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