IT Support Specialist
1 month ago
We're seeking a skilled IT Support Specialist to join our team at Trojan Battery Company. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees, ensuring that our IT systems and operations run smoothly.
Key Responsibilities:
- Install, maintain, and support user hardware and software
- Perform IT help desk duties, including troubleshooting and resolving technical issues
- Maintain documentation and ticketing systems
- Requisition necessary equipment, parts, and supplies
- Assist and train employees in the use of approved software
- Participate in project teams and provide technical expertise
- Be available on-call for system outages affecting the plant
- Manage and maintain physical network connections
Requirements:
- Associate's degree in Information Technology or related field
- Minimum 3 years' experience in hardware and software support
- Technical knowledge of PC's, peripherals, phone systems, and networking equipment
- Extensive knowledge of Microsoft products, including Office Suite and Windows
- Strong problem-solving skills and excellent organizational skills
If you're passionate about delivering exceptional technical support and have a strong background in IT, we'd love to hear from you
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Afterschool Support Specialist
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