IT Support Specialist

1 month ago


Sandersville, Georgia, United States Trojan Battery Company Full time

We're seeking a skilled IT Support Specialist to join our team at Trojan Battery Company. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees, ensuring that our IT systems and operations run smoothly.

Key Responsibilities:

  • Install, maintain, and support user hardware and software
  • Perform IT help desk duties, including troubleshooting and resolving technical issues
  • Maintain documentation and ticketing systems
  • Requisition necessary equipment, parts, and supplies
  • Assist and train employees in the use of approved software
  • Participate in project teams and provide technical expertise
  • Be available on-call for system outages affecting the plant
  • Manage and maintain physical network connections

Requirements:

  • Associate's degree in Information Technology or related field
  • Minimum 3 years' experience in hardware and software support
  • Technical knowledge of PC's, peripherals, phone systems, and networking equipment
  • Extensive knowledge of Microsoft products, including Office Suite and Windows
  • Strong problem-solving skills and excellent organizational skills

If you're passionate about delivering exceptional technical support and have a strong background in IT, we'd love to hear from you



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