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Medical Office Coordinator

2 weeks ago

Greenbelt, Maryland, United States CAPITAL NEPHROLOGY PC Full time

We are seeking a highly organized and customer-focused Medical Receptionist to join CAPITAL NEPHROLOGY PC. As a key member of our team, you will be responsible for delivering exceptional patient experiences from the moment they walk in the door.

About the Role
  • Provide a warm welcome to patients and ensure their seamless check-in process.
  • Pull relevant patient files or obtain new patient information as needed.
  • Answer phone calls and direct them to the appropriate department or personnel.
  • Maintain accurate and comprehensive medical records.

This role requires strong communication skills, attention to detail, and the ability to work independently and collaboratively within our team environment.

Responsibilities
  1. Greet patients promptly and make them feel at ease.
  2. Verify patient identities and update their records accordingly.
  3. Schedule appointments, respond to patient inquiries, and provide clear instructions.
  4. Manage patient documentation and maintain confidentiality.
Requirements
  • Bachelor's degree in a related field (Healthcare Administration, Business Administration, etc.).
  • Previous experience in a healthcare setting, preferably in a reception or administrative role.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and other productivity software.

Salary Estimate: $45,000 - $55,000 per annum, depending on qualifications and experience.