Patient Experience Ambassador

4 weeks ago


Lexington, Virginia, United States Carilion Clinic Full time
About This Role

We are seeking a skilled and friendly Guest Services Representative to join our team at Carilion Clinic.

Key Responsibilities
  • Proactively meet, greet, direct, and assist patients and guests to ensure a seamless flow of operations.
  • Assist with patient registration, vendor check-in, and conduct Guest Services to provide exceptional patient experiences.
  • Collaborate with hospital staff to ensure efficient operations and provide excellent customer service.
What Youll Bring
  • Excellent communication and interpersonal skills to effectively interact with patients, guests, and staff.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong problem-solving skills to resolve issues and provide solutions.
Why Join Us

At Carilion Clinic, we are committed to delivering exceptional patient care and experiences. As a Guest Services Representative, you will have the opportunity to make a meaningful impact on our patients' lives and be part of a dynamic team that values collaboration, innovation, and excellence.



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