Customer Service Team Lead

10 hours ago


Sarasota, Florida, United States Floor & Decor Full time
Customer Service Supervisor Role at Floor & Decor

As a Customer Service Supervisor at Floor & Decor, you will be responsible for providing exceptional customer service and leading a team of Customer Service Associates. Your key responsibilities will include:

Key Responsibilities:
  • Directing and guiding Customer Service Associates to ensure a high level of customer satisfaction
  • Demonstrating a thorough understanding of customer service standards and procedures
  • Processing customer transactions and handling refunds and exchanges
  • Providing coaching and feedback to team members to improve performance

Floor & Decor is committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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