IT Infrastructure Technician
6 days ago
**Company Overview:**
American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO), are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for Guardians, Airmen, and Government agencies assigned to various military bases.
Salary Information:
The annual base salary for this position ranges from $66,033 to $110,450. However, the actual compensation may vary based on factors such as work experience, education, training, skill set, internal peer equity, and market conditions.
Job Description:
We are seeking a highly skilled Senior Client Systems Technician to join our team. The successful candidate will have a strong background in computer systems and software, excellent problem-solving skills, and excellent customer service skills.
Responsibilities:
- Install and repair equipment at customer sites
- Provide technical assistance and training to customers
- Analyze and evaluate products for malfunctions
- Troubleshoot and diagnose issues to resolve problems efficiently
- Assemble, install, and configure systems and equipment according to site assessments and schematics
- Perform routine system maintenance and analysis functions
- Provide on-site end-user training on system operation and maintenance
- Maintain effective customer communications and relations
Requirements:
- CompTIA Security+ certification
- High school diploma or equivalent, plus advanced training
- 5-8 years of experience in a similar role
- Active DoD Secret Clearance and eligibility for TS/SCI clearance
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