Senior Client Systems Technician
3 days ago
* Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
* Analyzes and evaluates products and related performance.
* Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
* Installs, upgrades and removes products ensuring coordinative engineering field change.
* Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
* Completes system programming and optimization as part of the installation process.
* Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
* Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
* Maintains effective customer communications and relations.
* The Customer Service Representative Associate travels frequently to customer sites and performs field technician service duties as assigned.
Under general supervision the Cusomer Service Representative Associate shall: * Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices. .
* May assist and train less experienced personnel. Required Experience/Qualifications * MUST have a current CompTIA Security+
* High School plus advanced training, and 5 - 8 yrs. of experience. Special Requirements/Security Clearance * Active DoD Secret Clearance and eligibility to obtain a TS/SCI Security Clearance.
SALARY RANGE: Salary Minimum: $66,033
Salary Mid: $82,541
Salary Maximum: $110,450 The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level and market conditions when extending an offer. In addition, By Light also provides an extensive selection of benefits and offerings to our employees.
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